360dialog
360dialog is a WhatsApp Business Solution Provider that sells per-number access to Meta's Cloud API through its own Messaging API and web Hub, with plans priced in EUR or USD.
Office or company in Brazil
Scored plan: WhatsApp API Regular · Checked 24 September 2026
Rated
41.2 of 100
- Upper bound
- 78.4
Strengths · Weaknesses · Not a fit if…
Strengths
Weaknesses
- No Brazilian phone or local contact channel on public pages[21]
- Subscription billed in a foreign currency, so the monthly cost moves with the exchange rate[2][3]
- No Brazilian nota fiscal mentioned on public pages[2][39]
- No LGPD documentation (privacy policy or DPA) found on public pages[23][24]
- Pix charges are not created from the chat[31][32]
- No built-in CRM[25]
- Public API covers sending messages only[4][29]
- Monthly cost cannot be worked out from public prices (operator seats)[1][2][3]
Not a fit if…
- You have to pay the subscription in reais[2][3]
- You want to build flows without code[6][25]
- Your operators need a ready-made shared inbox[6]
- You need to charge by Pix inside the WhatsApp conversation[31][32]
- You want the CRM and WhatsApp in one tool[25]
- Your developers need an API beyond sending messages[4][29]
Listed by fixed rules from the data on this page: confirmed facts, prices, the monthly cost and review snapshots. Numbers in brackets point to the sources below.
Score by criterion
- Pricing & Free Trial7.5 / 20
- Brazilian Localization6.0 / 16
- WhatsApp API & Automation9.8 / 15
- Market Reputation3.0 / 12
- AI Chatbots & Agents8.0 / 12
- Pix & Local Payments3.0 / 10
- Developer API & MCP3.4 / 10
- CRM & Sales0.5 / 5
Plans and prices
| Plan | Price | Operators included | Meta fees | Per-message markup | AI | Setup fee |
|---|---|---|---|---|---|---|
| 360Dialog Marketplace | €99.00 / month | — | Billed at Meta's rates | None | Not published | No setup fee |
| WhatsApp API Regularscored | €49.00 / month | — | Billed at Meta's rates | None | Not published | No setup fee |
| WhatsApp API Premium | €99.00 / month | — | Billed at Meta's rates | None | Not published | No setup fee |
| WhatsApp API Scale | €500.00 / month | — | Billed at Meta's rates | None | Not published | No setup fee |
| Partner Platform Starter | €250.00 / month | — | Billed at Meta's rates | None | Not published | No setup fee |
| Partner Platform Growth | €500.00 / month | — | Billed at Meta's rates | None | Not published | No setup fee |
| Partner Platform Premium | €1,000.00 / month | — | Billed at Meta's rates | None | Not published | No setup fee |
Monthly cost, small-business scenario
2 operators, 1 number, 1,000 service replies and 1,000 utility templates a month. Rates in force on 24 September 2026; foreign prices converted at the Central Bank PTAX rate.
| Plan | R$287.02€49.00 |
| Extra operators | Not published |
| Meta fees | R$35.00 |
| Provider's per-message prices | Not charged |
| Core monthly cost | Quote needed |
|---|
Pricing terms
Brazilian localization
WhatsApp API and automation
AI chatbots and agents
Pix and payments
- Payment link generation by API
- Manual setup through an external API
- Official documentation[32]24 September 2026
- Dynamic Pix (QR / Copia e Cola) by API
- Manual setup through an external API
- Official documentation[32][31]24 September 2026
- Payment data in the WhatsApp message
- Inserted as a manual variable
- Official documentation[32]24 September 2026
Developer API and MCP
CRM and sales
Reviews
Brazilian users
No review data captured yet.
Global
- g24.7 / 5 · 135 reviews24 September 2026
- trustpilot4.0 / 5 · 29 reviews23 September 2026 · company-wide listing
- capterra3.5 / 5 · 13 reviews23 September 2026
Sources
- 360dialog pricing (EN) · 24 September 2026
- 360dialog preços (PT-BR) · 24 September 2026
- 360dialog docs: Pricing · 24 September 2026
- 360dialog docs: About · 24 September 2026
- 360dialog docs: Sandbox · 24 September 2026
- 360dialog docs: Hub Getting Started · 24 September 2026
- 360dialog docs: Meta Business Agent · 24 September 2026
- 360dialog docs: Configure your Agent · 24 September 2026
- 360dialog docs: Meta Business Agent FAQ · 24 September 2026
- 360dialog docs: Meta Business Agent known limitations · 24 September 2026
- 360dialog docs: Meta Business Agent onboarding options · 24 September 2026
- 360dialog Messaging API reference: Templates · 24 September 2026
- 360dialog docs: Templates · 24 September 2026
- 360dialog docs: Webhooks · 24 September 2026
- 360dialog docs: Webhook Reference · 24 September 2026
- 360dialog docs: Error Code Reference · 24 September 2026
- 360dialog docs: Higher Throughput · 24 September 2026
- 360dialog docs: Embedded Signup · 24 September 2026
- 360dialog docs: Subscriptions · 24 September 2026
- 360dialog docs: Payments (Hub payment methods) · 24 September 2026
- 360dialog docs: Get support · 24 September 2026
- 360dialog imprint (BR) · 24 September 2026
- 360dialog privacy policy (BR) · 24 September 2026
- 360dialog docs: Legal Information (client DPA, July 2026) · 24 September 2026
- 360dialog WhatsApp API para desenvolvedores (PT-BR) · 24 September 2026
- 360dialog automação de WhatsApp / integrações (PT-BR) · 24 September 2026
- 360dialog WhatsApp Marketplace (PT-BR) · 24 September 2026
- 360dialog docs: 360Dialog MCP · 24 September 2026
- 360dialog Messaging API OpenAPI spec (v1.50.2) · 24 September 2026
- 360dialog docs llms.txt index · 24 September 2026
- 360dialog docs: Payments API (Brazil only) · 24 September 2026
- 360dialog docs: How to use Payments API (Brazil) · 24 September 2026
- get.chat Inbox Admin Panel docs (inbox bundled in 360dialog Premium) · 24 September 2026
- 360dialog GitHub organization · 24 September 2026
- Meta partner directory (messaging) — not readable · 24 September 2026
- 360dialog docs: Hub Settings · 24 September 2026
- 360dialog docs: Meta Business Agent eligibility · 24 September 2026
- 360dialog docs: Architecture and Security · 24 September 2026
- 360dialog docs: Hub Billing · 24 September 2026