BotConversa
BotConversa is a no-code WhatsApp chatbot and automation platform: the Starter plan connects through a WhatsApp Web-style QR Code session, and the Pro plan connects through the official WhatsApp Business Platform with coexistence, an OpenAI-based assistant block and a Kanban CRM.
Office or company in Brazil
Scored plan: Plano Pro + API Oficial · Checked 24 September 2026
Rated
56.5 of 100
- Upper bound
- 81.2
Strengths · Weaknesses · Not a fit if…
Strengths
- Office or team in Brazil[4][5]
- Brazilian phone number for contact[4][24]
- Subscription billed in reais[1][4]
- Support in Portuguese during Brazilian business hours[4][24]
- The WhatsApp Business Account stays in your name[8][10]
- No-code flow builder[1][29]
- Shared inbox with routing between operators[1][25][26]
- AI agent answers customers from your own documents[1][18][19][20]
- Built-in CRM with a deal pipeline[1][30]
- Official MCP server for AI agents[15][16]
- Unlimited operators on this plan[1][3][4][22]
Weaknesses
- No Brazilian nota fiscal mentioned on public pages
- The buyer pays on an external page, outside the WhatsApp chat[12][34]
- Pix charges are not created from the chat[34][36]
- Marketing message costs R$0.50 vs Meta's R$0.32[1][3][4][22]
- Monthly cost cannot be worked out from public prices (per-message prices)[1][3][4][22]
- Reclame Aqui reputation 6.6 of 10[Reclame Aqui]
Listed by fixed rules from the data on this page: confirmed facts, prices, the monthly cost and review snapshots. Numbers in brackets point to the sources below.
Score by criterion
- Pricing & Free Trial5.0 / 20
- Brazilian Localization13.5 / 16
- WhatsApp API & Automation9.5 / 15
- Market Reputation4.3 / 12
- AI Chatbots & Agents8.8 / 12
- Pix & Local Payments3.6 / 10
- Developer API & MCP6.9 / 10
- CRM & Sales5.0 / 5
Plans and prices
| Plan | Price | Operators included | Meta fees | Per-message markup | AI | Setup fee |
|---|---|---|---|---|---|---|
| Plano Starter | R$199.00 / month | 5 | Included in the plan | None | Not offered | Setup fee not published |
| Plano Pro + API Oficialscored | R$299.00 / month | Unlimited | Inside the provider's message prices | Published per message | Included | Setup fee not published |
Monthly cost, small-business scenario
2 operators, 1 number, 1,000 service replies and 1,000 utility templates a month. Rates in force on 24 September 2026; foreign prices converted at the Central Bank PTAX rate.
| Plan | R$299.00 |
| Extra operators | Included |
| Meta fees | Included |
| Provider's per-message prices | Not published |
| Core monthly cost | Quote needed |
|---|
Pricing terms
Brazilian localization
WhatsApp API and automation
AI chatbots and agents
Pix and payments
- Payment link generation by API
- Manual setup through an external API
- Official documentation[36][34]24 September 2026
- Dynamic Pix (QR / Copia e Cola) by API
- Manual setup through an external API
- Official documentation[36][34]24 September 2026
- Payment data in the WhatsApp message
- Inserted as a manual variable
- Official documentation[36]24 September 2026
- Payment confirmation webhook
- PSP webhook, wired by you
- Official documentation[34][35][37]24 September 2026
- Pix through a Brazilian PSP
- Not verified
- Not verified
- Boleto
- Not verified
- Not verified
- Cards
- Not verified
- Not verified
- Payment linked to order, contact and CRM
- Through an integration
- Official documentation[37][35]24 September 2026
- Webhook signature and idempotency documented
- Not verified
- Not verified
Developer API and MCP
CRM and sales
Reviews
Brazilian users
- reclame aqui6.6 / 10 · 16 evaluated complaints24 September 2026
Global
No review data captured yet.
Sources
- BotConversa home page: Planos & Preços and FAQ (pt-BR) · 24 September 2026
- BotConversa home page (features, integrations, partner badge) · 24 September 2026
- Recarga de Créditos de Mensagem WhatsApp (message credit price list) · 24 September 2026
- Termos e condições gerais de uso e de compra e venda · 24 September 2026
- Política de Privacidade · 24 September 2026
- BotConversa API Swagger (OpenAPI 2.0, version BETA) · 24 September 2026
- Help center: Sua conexão é Oficial ou não oficial? (e o que muda) · 24 September 2026
- Help center: Conectando o WhatsApp por coexistência · 24 September 2026
- Help center: Conectando o WhatsApp por QR Code (API não oficial) · 24 September 2026
- Help center: Método de pagamento da conta WABA · 24 September 2026
- Help center: Cobrança dentro da janela de 24h: o que muda em outubro · 24 September 2026
- Help center: Janela de 24 horas e modelos de mensagem · 24 September 2026
- Help center: API do BotConversa: primeiros passos · 24 September 2026
- Help center: Referência dos endpoints da API · 24 September 2026
- Help center: Conector do BotConversa para Claude e ChatGPT (MCP) · 24 September 2026
- BotConversa MCP connector: OAuth protected-resource metadata · 24 September 2026
- BotConversa OAuth authorization-server metadata · 24 September 2026
- Help center: Skills de IA e MCP: equipando o assistente · 24 September 2026
- Help center: Assistente de IA V2: o que muda e como atualizar · 24 September 2026
- Help center: Tipos de bloco: O bloco Assistente GPT · 24 September 2026
- Help center: Como configurar o Assistente de IA: as 7 partes · 24 September 2026
- Help center: O que é um assistente de IA? · 24 September 2026
- Help center: Conta na OpenAI e chave de API para o assistente · 24 September 2026
- Help center: Seu primeiro acesso ao BotConversa: login, segurança e onde pedir ajuda · 24 September 2026
- Help center: Como funciona o Inbox · 24 September 2026
- Help center: Criando e usando departamentos · 24 September 2026
- Help center: Como pausar o bot para falar manualmente · 24 September 2026
- Help center: Usando palavras-chave para iniciar fluxos · 24 September 2026
- Help center: O que são fluxos de conversa? · 24 September 2026
- Help center: Usando o Kanban para organizar leads · 24 September 2026
- Help center: Importando contatos · 24 September 2026
- Help center: Baixando relatórios de contatos · 24 September 2026
- Help center: Permissões e papéis · 24 September 2026
- Help center: Introdução às integrações · 24 September 2026
- Help center: Configurando webhooks · 24 September 2026
- Help center: Tipos de bloco: O bloco Integração · 24 September 2026
- Help center: Conectando com outras ferramentas (Integrador) · 24 September 2026
- Help center: Integrando com outras plataformas · 24 September 2026
- Help center: Erros comuns da API Oficial · 24 September 2026
- Help center: Limites de mensagens do WhatsApp: como funcionam · 24 September 2026
- Help center llms.txt index (pt-BR) · 24 September 2026
- Help center: Por que meu cliente não recebe a mensagem? · 24 September 2026
- Help center: Erro de moeda na conexão com a Meta · 24 September 2026
- Help center: Migrando da API não oficial para a Oficial · 24 September 2026
- BotConversa Central de Ajuda (home) · 24 September 2026
- Meta Business Partner directory, messaging (not readable: login wall) · 24 September 2026
- Help center: Filtrando e buscando contatos · 24 September 2026
- Help center: Criando sequências de mensagens · 24 September 2026