Digisac
Digisac is a multichannel customer-service platform with a shared inbox, a no-code bot builder and add-on AI agent and sales funnel; its default WhatsApp connection is a WhatsApp Web-style QR Code session, and the official WhatsApp Business API (via 360dialog, Gupshup or Meta's Cloud API) is contracted separately, with prices set in a custom proposal.
Office or company in Brazil
Scored plan: Proposta sob medida com WhatsApp Business API (WABA) · Checked 24 September 2026
Rated
56.1 of 100
- Upper bound
- 88.3
Strengths · Weaknesses · Not a fit if…
Strengths
- Office or team in Brazil[1][3][43]
- Brazilian phone number for contact[1][3]
- Subscription billed in reais[3]
- Subscription can be paid by Pix or boleto[1][3][31]
- Issues a Brazilian nota fiscal[3][31]
- Support in Portuguese during Brazilian business hours[1][3][5]
- The WhatsApp Business Account stays in your name[3][15][16][17]
- No-code flow builder[6][21]
- Shared inbox with routing between operators[10][21][22][53]
- Built-in CRM with a deal pipeline[29][32]
- Public API covers the whole account, not only messages[29]
- Reclame Aqui reputation 9.0 of 10[Reclame Aqui]
Weaknesses
- The buyer pays on an external page, outside the WhatsApp chat[38][39]
- Pix charges are not created from the chat[38][39][52]
- Price of the Proposta sob medida com WhatsApp Business API (WABA) plan only on request[3][7][10][13][15]
- Monthly cost cannot be worked out from public prices (plan price, operator seats, per-message prices)[3][7][10][13][15]
Listed by fixed rules from the data on this page: confirmed facts, prices, the monthly cost and review snapshots. Numbers in brackets point to the sources below.
Score by criterion
- Pricing & Free Trial5.9 / 20
- Brazilian Localization15.0 / 16
- WhatsApp API & Automation12.0 / 15
- Market Reputation5.6 / 12
- AI Chatbots & Agents5.8 / 12
- Pix & Local Payments4.0 / 10
- Developer API & MCP2.9 / 10
- CRM & Sales5.0 / 5
Plans and prices
| Plan | Price | Operators included | Meta fees | Per-message markup | AI | Setup fee |
|---|---|---|---|---|---|---|
| Configuração de entrada (proposta comercial, sem WABA) | R$197.00 / month | — | Not published | Not published | Not published | No setup fee |
| Proposta sob medida com WhatsApp Business API (WABA)scored | Custom quote | — | Billed at Meta's rates | Not published | Not published | No setup fee |
Monthly cost, small-business scenario
2 operators, 1 number, 1,000 service replies and 1,000 utility templates a month. Rates in force on 24 September 2026; foreign prices converted at the Central Bank PTAX rate.
| Plan | Not published |
| Extra operators | Not published |
| Meta fees | R$35.00 |
| Provider's per-message prices | Not published |
| Core monthly cost | Quote needed |
|---|
Pricing terms
Brazilian localization
WhatsApp API and automation
AI chatbots and agents
Pix and payments
Developer API and MCP
CRM and sales
Reviews
Brazilian users
- reclame aqui9.0 / 10 · 18 evaluated complaints24 September 2026
Global
No review data captured yet.
Sources
- Digisac home page (FAQ, footer with CNPJ and phone, payment methods, 7-day trial) · 24 September 2026
- WhatsApp API channel page (Gupshup and 360dialog as official Meta providers) · 24 September 2026
- Termos de Uso, V. 6.5 (payment, support, SLA, WhatsApp charges, cancellation) · 24 September 2026
- Políticas da Meta sobre conexão e qualidade da conta · 24 September 2026
- Teste grátis request form · 24 September 2026
- Chatbot solution page ('A partir de R$ 99') · 24 September 2026
- Blog: Quanto custa a Digisac? (22 May 2025) · 24 September 2026
- Blog: Digisac ou Kommo (14 May 2026) · 24 September 2026
- Blog: Digisac ou Blip · 24 September 2026
- Manual: Conexões (connection types; WABA contracted separately) · 24 September 2026
- Manual: WhatsApp Standard (QR Code, WhatsApp Web mirror) · 24 September 2026
- Manual: Como reconectar seu WhatsApp com Digisac Connect · 24 September 2026
- Manual: WhatsApp Business API (WABA) — providers 360Dialog, Cloud API (Meta), GupShup · 24 September 2026
- Manual: WhatsApp Business API em modo Coexistence (CoEx) via 360dialog, and usage scenarios · 24 September 2026
- Manual: Processo de Recarga (360dialog and Gupshup credits) · 24 September 2026
- Manual: Qualidade do Número e acompanhamento de Template · 24 September 2026
- Manual: Atualização de Perfil (in the customer's 360dialog/Gupshup account) · 24 September 2026
- Manual: Templates (create, submit, statuses, rejection reason) · 24 September 2026
- Manual: Campanha WABA (message statuses, report) · 24 September 2026
- Manual: Robô — lógica de fluxo (gatilho, condição, ação) · 24 September 2026
- Manual: Robô Fluxograma (blocks) · 24 September 2026
- Manual: Distribuição de chamados (add-on) · 24 September 2026
- Manual: Agente Inteligente · 24 September 2026
- Manual: Bases de conhecimento · 24 September 2026
- Manual: Consumo IA · 24 September 2026
- Manual: Créditos (SMS and AI credits) · 24 September 2026
- Manual: Lançamentos de IA (tools contracted separately) · 24 September 2026
- Manual: Token e Webhook (event list) · 24 September 2026
- Digisac API documentation (Postman collection; older collection 24605757/2sA3BhfaDg linked from the site footer) · 24 September 2026
- Manual: Conta (API base URL, docs link, tokens, webhooks) · 24 September 2026
- Manual: Meu Plano (invoices, nota fiscal, users and connections) · 24 September 2026
- Manual: Funil de Vendas (add-on) · 24 September 2026
- Manual: Automações no Funil de Vendas · 24 September 2026
- Manual: Cargos (permissions) · 24 September 2026
- Manual: Importação de Contatos e Grupos · 24 September 2026
- Manual: Exportação de contatos · 24 September 2026
- Manual: Principais Integrações (CRM, boleto, VoIP) · 24 September 2026
- Manual: Asaas integration · 24 September 2026
- Asaas com Digisac integration page · 24 September 2026
- Manual: Idioma (PT-BR, EN, ES; manual only in Portuguese) · 24 September 2026
- Manual llms.txt index (also llms-full.txt) · 24 September 2026
- Políticas de Privacidade · 24 September 2026
- Aviso de Privacidade (operators AWS and DigitalOcean, US servers, DPO) · 24 September 2026
- Proteção de Dados e Segurança · 24 September 2026
- Política de Chatbot Baseado em Inteligência Artificial V1.0 · 24 September 2026
- Agente de IA Advanced page (custom-built agents; comparison with Agente Inteligente) · 24 September 2026
- Agente Inteligente product page · 24 September 2026
- Simulador de custos WhatsApp API (Meta pricing from 1 Oct 2026) · 24 September 2026
- Manual: Últimas novidades (monthly changelog) · 24 September 2026
- Meta partner directory (EXTRACTION_FAILED: HTTP 400 / login page) · 24 September 2026
- GitHub organization 'digisac' (unverified, one repository) · 24 September 2026
- Manual: blocos de requisição HTTP (retries, timeout, error history) · 24 September 2026
- Manual: Novo Chat de Atendimento (Minhas, Fila, Todas) · 24 September 2026