Manychat
Manychat is a chat automation platform for Instagram, TikTok, Messenger, Telegram, SMS, email and WhatsApp; WhatsApp connects through Meta's Cloud API and is available from the Pro plan up.
Office or company in Brazil
Scored plan: Pro · Checked 24 September 2026
Rated
38.0 of 100
- Upper bound
- 76.0
Strengths · Weaknesses · Not a fit if…
Strengths
- Office or team in Brazil[34][37]
- Subscription billed in reais[34][37]
- Issues a Brazilian nota fiscal[34]
- Support in Portuguese[36]
- The WhatsApp Business Account stays in your name[10][11][12]
- No-code flow builder[8][16][24]
- Payment confirmation continues the conversation flow[8][30]
- Capterra 4.6 of 5 (72 reviews)[Capterra]
Weaknesses
- No Brazilian phone or local contact channel on public pages[35]
- Subscription cannot be paid by Pix or boleto[8][34]
- The buyer pays on an external page, outside the WhatsApp chat[30][32][33]
- Pix charges are not created from the chat[17][31]
- Monthly cost cannot be worked out from public prices (Meta fees, per-message prices)[1][6][7][8][13][14]
- Trustpilot 2.1 of 5 (303 reviews)[Trustpilot]
Listed by fixed rules from the data on this page: confirmed facts, prices, the monthly cost and review snapshots. Numbers in brackets point to the sources below.
Score by criterion
- Pricing & Free Trial4.7 / 20
- Brazilian Localization9.8 / 16
- WhatsApp API & Automation8.8 / 15
- Market Reputation0.7 / 12
- AI Chatbots & Agents2.0 / 12
- Pix & Local Payments4.0 / 10
- Developer API & MCP4.4 / 10
- CRM & Sales3.8 / 5
Plans and prices
| Plan | Price | Operators included | Meta fees | Per-message markup | AI | Setup fee |
|---|---|---|---|---|---|---|
| Free | $0.00 / month | 1 | Not published | Not published | Not offered | Setup fee not published |
| Essential | $17.00 / month | 1 | Not published | Not published | Not offered | Setup fee not published |
| Proscored | $39.00 / month | 2+ $25.00 | Not published | Not published | Included | Setup fee not published |
| Business | $99.00 / month | 3+ $25.00 | Not published | Not published | Included | Setup fee not published |
| Advanced | $199.00 / month | 5+ $25.00 | Not published | Not published | Included | Setup fee not published |
Monthly cost, small-business scenario
2 operators, 1 number, 1,000 service replies and 1,000 utility templates a month. Rates in force on 24 September 2026; foreign prices converted at the Central Bank PTAX rate.
| Plan | R$200.51$39.00 |
| Extra operators | Included |
| Meta fees | Not published |
| Provider's per-message prices | Not published |
| Core monthly cost | Quote needed |
|---|
Pricing terms
Brazilian localization
WhatsApp API and automation
AI chatbots and agents
Pix and payments
- Payment link generation by API
- Manual setup through an external API
- Official documentation[17][31]24 September 2026
- Dynamic Pix (QR / Copia e Cola) by API
- Manual setup through an external API
- Official documentation[17][31]24 September 2026
- Payment data in the WhatsApp message
- Inserted as a manual variable
- Official documentation[31]24 September 2026
- Payment confirmation webhook
- Confirmation starts the next step
- Official documentation[30][8]24 September 2026
- Payment linked to order, contact and CRM
- Through an integration
- Official documentation[30]24 September 2026
Developer API and MCP
CRM and sales
Reviews
Brazilian users
No review data captured yet.
Global
- trustpilot2.1 / 5 · 303 reviews24 September 2026 · company-wide listing
- capterra4.6 / 5 · 72 reviews24 September 2026
Sources
- Manychat Help Center — Pro plan (updated 2026-09-23) · 24 September 2026
- Manychat Help Center — Free plan (updated 2026-09-24) · 24 September 2026
- Manychat Help Center — Essential plan (updated 2026-09-22) · 24 September 2026
- Manychat Help Center — Business plan (updated 2026-09-20) · 24 September 2026
- Manychat Help Center — Advanced plan (updated 2026-09-18) · 24 September 2026
- Manychat Help Center — Manychat subscription: how to choose (billing, upgrade, cancel, refund) · 24 September 2026
- Manychat Help Center — Active Contacts · 24 September 2026
- Manychat pricing page — Wayback Machine capture of 2026-09-14 (live page returned HTTP 403 to our client) · 24 September 2026
- Manychat Help Center — How to connect WhatsApp to Manychat: choosing the best method · 24 September 2026
- Manychat Help Center — How to transfer your own WhatsApp number to Manychat · 24 September 2026
- Manychat Help Center — Common issues during WhatsApp sign up (Embedded Sign-Up, Cloud API, Coexistence) · 24 September 2026
- Manychat Help Center — WhatsApp Credit Line troubleshooting · 24 September 2026
- Manychat Help Center — WhatsApp pricing guide (USD rates, updated 2026-09-24) · 24 September 2026
- Manychat Central de Ajuda — Guia de preços do WhatsApp (tarifas em BRL, atualizado 2026-09-24) · 24 September 2026
- Manychat Help Center — Manychat Wallet for Email & Message Templates · 24 September 2026
- Manychat Help Center — How to use WhatsApp Message Templates in Manychat · 24 September 2026
- Manychat API — Swagger UI and OpenAPI 3.0 JSON (Page API, Profile API; version 'beta') · 24 September 2026
- Manychat Help Center — How to generate a token for the Manychat API (auth, rate limits) · 24 September 2026
- Manychat Help Center — Dev Program: Obtaining API access through Apps (App Key scopes) · 24 September 2026
- Manychat Help Center — Manychat Inbox · 24 September 2026
- Manychat Help Center — Conversations auto-assignment · 24 September 2026
- Manychat Help Center — Why WhatsApp messages are sometimes not delivered · 24 September 2026
- Manychat Help Center — WhatsApp Messaging Limits · 24 September 2026
- Manychat Help Center — Manychat AI Step (supports WhatsApp) · 24 September 2026
- Manychat Help Center — Manychat AI Intention Recognition · 24 September 2026
- Manychat Help Center — Manychat AI Knowledge (Instagram only) · 24 September 2026
- Manychat Help Center — Manychat AI Replies (Instagram only) · 24 September 2026
- Manychat Help Center — Manychat AI Behavior (Instagram only) · 24 September 2026
- Manychat Help Center — ChatGPT integration · 24 September 2026
- Manychat Help Center — Hotmart integration · 24 September 2026
- Manychat Help Center — Dev Tools: External request · 24 September 2026
- Manychat Help Center — Buy Button on Facebook Messenger and Instagram DM · 24 September 2026
- Manychat Help Center — How to connect Stripe to Manychat · 24 September 2026
- Manychat Central de Ajuda — Manychat Brasil: Nota fiscal para pagamentos em reais · 24 September 2026
- Manychat Help Center — How to get support from Manychat (updated 2026-09-24) · 24 September 2026
- Manychat Community — 'Manychat Tem Support 100% Português!' announcement by the Manychat Community Manager (11 Nov 2024) · 24 September 2026
- Manychat Terms of Service, effective 1 Apr 2026 — Wayback Machine capture of 2026-09-06 (live page HTTP 403) · 24 September 2026
- Manychat Privacy Policy, effective 14 Aug 2026 — Wayback Machine capture of 2026-09-09 (live page HTTP 403) · 24 September 2026
- Manychat Data Processing Addendum — Wayback Machine capture of 2026-09-07 (live page HTTP 403) · 24 September 2026
- Manychat GitHub organization (manychat-api-php, dynamic_block_docs, .github) · 24 September 2026
- Community MCP server for the Manychat API (AleemHaider/manychat-mcp, not by Manychat) · 24 September 2026
- Community MCP server for the Manychat API (fabienbutz/manychat-mcp, not by Manychat) · 24 September 2026
- Manychat Central de Ajuda (pt-br locale; article list read via the public Help Center API) · 24 September 2026
- Manychat Help Center — How to import contacts to WhatsApp channel · 24 September 2026
- Manychat Help Center — How to export contacts' data · 24 September 2026
- Manychat Help Center — HubSpot CRM integration · 24 September 2026
- Manychat Help Center — User roles and team management · 24 September 2026
- Manychat Help Center — Ice Breakers for WhatsApp · 24 September 2026
- Manychat Help Center — Billing FAQ (describes plans before 2 Mar 2026) · 24 September 2026
- Manychat Central de Ajuda — Política de Reembolso da Manychat · 24 September 2026
- Manychat Help Center — Power up your chat marketing with Manychat AI · 24 September 2026
- Manychat Help Center — Is Manychat officially approved by Meta? (vendor statement) · 24 September 2026
- Meta Business Partner directory, messaging (EXTRACTION_FAILED — HTTP 400 / login page) · 24 September 2026
- Manychat Help Center — Selling products via Inbox · 24 September 2026
- Manychat Help Center — Manychat Inbox pricing (separate Inbox product, US$39 per seat) · 24 September 2026