RD Station Conversas

RD Station Conversas, formerly Tallos, is RD Station's omnichannel customer-service platform: it connects WhatsApp through the official WhatsApp Business Platform, runs chatbot flows and AI assistants, routes conversations to a shared team inbox and integrates natively with RD Station CRM and RD Station Marketing.

Office or company in Brazil

Scored plan: Basic · Checked 24 September 2026

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Rated

45.6 of 100

Upper bound: 88.4

Strengths

Office or team in Brazil[1][6]
Brazilian phone number for contact[1][10]
Subscription billed in reais[1]
Subscription can be paid by Pix or boleto[1][6][52]
Issues a Brazilian nota fiscal[52][53]
Support in Portuguese during Brazilian business hours[1][5][6][55]
No-code flow builder[1][26]
Shared inbox with routing between operators[1][30][31][32][43][56]
Unlimited operators on this plan[1][2][5]

Weaknesses

Minimum commitment required[5][51]
Mandatory one-time setup fee R$1,999[1][2][5]
Marketing message costs R$0.39 vs Meta's R$0.32[1][2][5]
Monthly cost cannot be worked out from public prices (per-message prices)[1][2][5]

Not a fit if…

You need to charge by Pix inside the WhatsApp conversation[1][11]
You want to be able to cancel in any month[5][51]
You send large volumes of marketing messages[1][2][5]

Listed by fixed rules from the data on this page: confirmed facts, prices, the monthly cost and review snapshots. Numbers in brackets point to the sources below.

Score by criterion

Pricing & Free Trial4.5 / 20
Brazilian Localization16.0 / 16
WhatsApp API & Automation10.0 / 15
Market Reputation0.0 / 12
AI Chatbots & Agents8.3 / 12
Pix & Local Payments0.0 / 10
Developer API & MCP3.9 / 10
CRM & Sales3.0 / 5

Plans and prices

Plan	Price	Operators included	Meta fees	Per-message markup	AI	Setup fee
Basicscored	R$1,099.00 / month	Unlimited	Inside the provider's message prices	Published per message	Included	+ R$1,999 one-time setup
Pro	R$2,999.00 / month	Unlimited	Inside the provider's message prices	Published per message	Included	+ R$1,999 one-time setup
Advanced	Custom quote	Unlimited	Inside the provider's message prices	Published per message	Included	+ R$1,999 one-time setup

Monthly cost, small-business scenario

2 operators, 1 number, 1,000 service replies and 1,000 utility templates a month. Rates in force on 24 September 2026; foreign prices converted at the Central Bank PTAX rate.

Plan	R$1,099.00
Extra operators	Included
Meta fees	Included
Provider's per-message prices	Not published
Core monthly cost	Quote needed

Pricing terms

Free access to test: No free access; Official documentation[1]24 September 2026
Meta fees shown separately from the plan: Yes; Official documentation[1][2][5]24 September 2026
Per-message markup disclosed (or none): Yes; Official documentation[2][1][5][23]24 September 2026
Price of extra operator seats is public: Yes; Official documentation[1]24 September 2026
AI charges appear in the price list: Yes; Official documentation[1][4]24 September 2026
Monthly billing available: Yes; Official documentation[1][5][52]24 September 2026
No minimum commitment: No; Official documentation[5][51]24 September 2026
Cancellation terms are public: Yes; Official documentation[5][6][51]24 September 2026

Brazilian localization

Interface in Brazilian Portuguese: Yes; Official documentation[26][29][42]24 September 2026
Substantive documentation in PT-BR: Yes; Official documentation[11][26][36]24 September 2026
Customer support in PT-BR: Yes; Official documentation[1][55][6]24 September 2026
Support hours cover Brazilian business hours: Yes; Official documentation[5]24 September 2026
Office or representation in Brazil: Office or company in Brazil; Official documentation[6][1]24 September 2026
Local contact channel: Brazilian phone number; Official documentation[10][1]24 September 2026
Subscription billed in BRL: Yes; Official documentation[1]24 September 2026
Subscription payable by Pix or boleto: Yes; Official documentation[1][52][6]24 September 2026
Brazilian invoice (nota fiscal) issued: Yes; Official documentation[53][52]24 September 2026
Onboarding in PT-BR: Yes; Official documentation[1][5]24 September 2026
LGPD documentation (privacy policy, DPA): Yes; Official documentation[7][8][54]24 September 2026
Subprocessors and data location disclosed: Yes; Official documentation[9][8][7]24 September 2026

WhatsApp API and automation

Official WhatsApp Business Platform path: Official BSP / partner integration; Official documentation[1][5][9][20][23][15]24 September 2026
Automation of inbound messages: Yes; Official documentation[1][27][28][26]24 September 2026
Embedded Signup onboarding: Yes; Official documentation[20]24 September 2026
WABA owned by the customer: Yes; Official documentation[5][20][24]24 September 2026
Template create/edit/submit by API: Dashboard only; Official documentation[13][14][22][21]24 September 2026
Template status by API or webhook: Dashboard only; Official documentation[14][21]24 September 2026
Rejection reason returned: Yes; Official, other[60]24 September 2026
No-code flow builder: Yes; Official documentation[26][1]24 September 2026
Triggers and scenarios: Yes; Official documentation[28][29]24 September 2026
Inbound auto-replies: Yes; Official documentation[27][28]24 September 2026
Shared team inbox: Yes; Official documentation[1][56]24 September 2026
Operator routing: Yes; Official documentation[30][31][32][43]24 September 2026
Handoff from bot to a person: Yes; Official documentation[29][33][38]24 September 2026
Message status webhooks: Not verified; Not verified[1][11][19]
Delivery error details: Yes; Official documentation[34][13][23]24 September 2026
Rate limits and retries documented: Yes; Official documentation[34][59]24 September 2026

AI chatbots and agents

AI in conversations: AI chatbot; Official documentation[35][36][38][4]24 September 2026
AI answers in PT-BR: Yes; Official documentation[37][35]24 September 2026
Knowledge base from documents (RAG): Yes; Official documentation[36]24 September 2026
Knowledge sources update (sync): Not verified; Not verified[36]
Agent actions (CRM, order, payment status): Built-in integrations only; Official documentation[41][38]24 September 2026
AI hands over to a person: Yes; Official documentation[38][35]24 September 2026
AI guardrails and logs: Yes; Official documentation[36][40][38]24 September 2026
AI scenario editable by a person: Yes; Official documentation[37][38]24 September 2026
AI limits per plan documented: Yes; Official documentation[1][35]24 September 2026
AI model and settings disclosed: Not verified; Not verified[9][39]

Pix and payments

Where the buyer pays: Not verified; Not verified[1][11]
Payment link generation by API: Not verified; Not verified[1][11]
Dynamic Pix (QR / Copia e Cola) by API: Not verified; Not verified[1][11]
Payment data in the WhatsApp message: Not verified; Not verified[1][11]
Payment confirmation webhook: Not verified; Not verified[1][11]
Pix through a Brazilian PSP: Not verified; Not verified[1][9]
Boleto: Not verified; Not verified[1][9]
Cards: Not verified; Not verified[1][9]
Payment linked to order, contact and CRM: Not verified; Not verified[1]
Webhook signature and idempotency documented: Not verified; Not verified[1][11]
Payment flow without code: Not verified; Not verified[26]

Developer API and MCP

API coverage level: Customer management; Official documentation[11][16][1]24 September 2026
Versioning and error codes documented: Yes; Official documentation[11][12][13]24 September 2026
API rate limits documented: Yes; Official documentation[59][11]24 September 2026
Provider's official MCP server: Official, read-only tools; Official documentation[1][59]24 September 2026
OpenAPI / JSON Schema published: Yes; Official documentation[14][11]24 September 2026
Official agent skills: Not verified; Not verified[19][61]
Docs for AI tools (llms.txt or similar): Yes; Official documentation[19]24 September 2026
API authentication: API key / Bearer token; Official documentation[12]24 September 2026
Official SDKs: Not verified; Not verified[61][19]

CRM and sales

Built-in CRM: Contacts only; Official documentation[1][45][44]24 September 2026
Tasks, permissions and ownership: Yes; Official documentation[42][32][63]24 September 2026
Segments and CRM automation: Yes; Official documentation[48][26][1]24 September 2026
Contact import and export: Yes; Official documentation[46][47]24 September 2026
Integrations with external CRMs: Yes; Official documentation[1][49][50]24 September 2026

Reviews

Brazilian users

No review data captured yet.

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